REFUND & RETURN

Refund & Return Policy

At SPAARSH, we strive to provide premium quality baby & kids' wear crafted with love and care. Your satisfaction is important to us, and we are committed to making your shopping experience smooth and trustworthy.

Returns

• Customers can request a return within 7 days of receiving the product.
• Products must be:
  • Unused & unwashed
  • In original condition
  • With all tags and packaging intact
• Returns will not be accepted for:
  • Products damaged due to misuse
  • Washed or used garments
  • Items purchased during clearance or special sale offers (unless damaged or defective)

Exchange

• Size exchange is available subject to stock availability.
• Exchange requests must be raised within 7 days of delivery.
• Customers can contact our support team for exchange assistance.

Damaged or Wrong Product

If you receive:

• A damaged product
• A defective item
• Wrong product delivered

Don't hesitate to get in touch with us within 48 hours of delivery with:

• Order ID
• Product images
• Packaging images

We will arrange a replacement or full refund after verification.

Refund Process

• Once the returned item is received and inspected, the refund will be processed.
• Refunds will be credited to the original payment method within 5–7 business days.
• For Cash on Delivery (COD) orders, customers may be asked to provide bank account details to process refunds.

Cancellation Policy

• Orders can be cancelled before dispatch.
• Once the order is shipped, cancellation requests will not be accepted.

Return Shipping

• If the return is due to our error (wrong/damaged product), we will cover the return shipping charges.
• For other return reasons, shipping charges may be deducted from the refund amount.

Contact Us

For any return, exchange, or refund-related queries, contact us at:

📧 Email: support@spaarsh.com